From relationships to the workplace, when things go wrong, the first thing a person does is criticize the other person. Although this seems like the natural thing to do, it is not necessarily the right thing to do. B.F. Skinner, the world-famous psychologist, proved through his experiments that an animal rewarded for good behavior will learn much more rapidly and retain what it learns far more effectively than an animal punished for bad behavior. Later studies have shown that the same applies to humans. By criticizing, we do not make lasting changes and often incur resentment. So think about this when it comes to your relationship with your spouse or work relationship with your employee or employer. Lets take a look at how criticism can destroy things between you and another person.
1. Criticism is futile because it puts a person on the defensive and usually makes him strive to justify himself. Criticism is dangerous, because it wounds a person’s precious pride, hurts his sense of importance, and arouses resentment.
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